Miami's Top Water Tours - General FAQs
Boarding & Safety FAQs
🚗 Is Parking Available?
Definitely! 🚗 Metered parking is close by, and Bayside Marketplace offers convenient parking options for a fee. For more details, check out Bayside Marketplace Parking 🅿️.
Plan a bit of extra time to park, explore the marketplace, and prepare for your adventure. Relax and get ready for an unforgettable Miami experience! 🌴🚤
☀️ What Should I Wear?
Dress casually and comfortably for your day on the water! ☀️ Don’t forget sunscreen, a hat, and sunglasses to stay sun-safe and stylish. 😎🌊
👨👩👧👦 Is This Tour Kid-Friendly?
Absolutely! 👨👩👧👦 Our tours are designed for all ages to enjoy, and infants 4 and younger ride for free. Just make sure children are accompanied by an adult to ensure everyone has a fun and safe experience. 🚤🧒
🦺 Are Life Jackets Provided?
🐾 Are Pets Allowed On The Boat?
📸 Can I Take Photos During The Tour?
🌦️ What If It Rains?
Schedule & Timing FAQs
⏰ What Times Are Your Tours?
Our tours run hourly starting at 10:30 AM until 7:30 PM, with extended hours on weekends. Just click the BOOK NOW button for the latest schedules and availability. We look forward to seeing you!
Accessibility & Amenities FAQs
🧑🦽 Are Your Boats Wheelchair Accessible?
Yes! 🧑🦽 We accommodate wheelchairs, strollers, and prams, so everyone can join the fun. Please note that electric wheelchairs aren’t permitted for safety reasons. Safety first! 🔥⚓
🚻 Are There Restrooms Onboard?
Yes! 🚻 Every boat is equipped with restrooms for your convenience, so you can fully enjoy your trip without worry. 🚤😊
👜 Can I Bring Luggage?
🍹 Are Food And Drinks Available Onboard?
🚫 Can I Bring My Own Food Or Drinks?
Rescheduling and Reseller FAQs
🎟️ What’s Your Rescheduling Policy?
If you purchased your tickets directly from us, rescheduling is a breeze! 🌟 Use the rescheduling link in your confirmation email from Miami’s Top Water Tours to make changes. Please note: all changes must be made before your scheduled departure date and time.
‼️If you purchased tickets from a third-party seller, refer to their policy for any changes, as most require 24 hours’ notice. For assistance, our team is always happy to help! 😊
⏳ What If I’m Late?
We get it—life happens! If you’re running late or have missed your tour, don’t stress. Head straight to the check-in window on the north side of the Marina.
Show your ticket upon arrival, and we’ll add you to standby for the next available tour. While we can’t guarantee a spot, we’ll do everything we can to accommodate you. 🌟
A Few Friendly Reminders:
•Scheduled Departures: Tours leave right on time—no exceptions. Unfortunately, we can’t hold the boat for late arrivals, so we recommend arriving 30 minutes early to check in smoothly.
•Weather Policy: Rain or shine, our tours are ready to roll with your safety as our top priority! 🌧️☀️
• Refunds: Our tours only get canceled if our captains or the Coast Guard decide it’s not safe to set sail. ⛵ In that rare case, we’ll notify you right away and issue a full refund—no worries, no hassle! 🌟
📧 Can I Reschedule My Tour?
Set sail with us.
